AmeriCommerce Review

AmeriCommerce Ecommerce Platform Review

Interested in creating an online store or migrating your current store to a new platform? This unbiased AmeriCommerce review will help you learn the fundamentals of the platform, as well as your store’s fit with its features and functionalities.

Want to know how other platforms measure up? See our full list of ecommerce platform reviews here.

AmeriCommerce Review: What kind of merchant should use the AmeriCommerce platform?

AmeriCommerce is a hosted, comprehensive ecommerce platform that allows you to design, launch, and manage your own online store. Founded in 2005, the platform is now used by more than 5,000 stores worldwide and has sold more than $4 billion in products to date.

AmeriCommerce’s real strengths lie in its cross-platform selling functionality. With just the click of a button, users can push sales to Facebook, Twitter, and blogs, or they can export products to comparison shopping sites. Additionally, AmeriCommerce also allows for multiple storefronts and microsites, and all can be controlled from the same, singular admin dashboard.

From a technical standpoint, AmeriCommerce is a pretty thorough platform. It includes hosting (which boasts 99.9 percent uptime) and every package comes with a free shared SSL and is PCI compliant, which helps provide the security needed to accept payments and funds online. AmeriCommerce also offers help with domain names, though those come at an extra cost.

A few years ago, AmeriCommerce caught flak for its backend/admin area. Customers reported it to be confusing, difficult to navigate and designed for only the truly tech-savvy individual. The company listened to these concerns, however, and launched a new, completely redesigned backend just last August. Now, the dashboard is fully customizable, includes easy-to-understand graphics, and is even viewable on tablets and mobile phones.

As far as pricing goes, AmeriCommerce offers 5 distinct tiers, ranging from $24.99 to $299/month. On the higher end, you’ve got the “Medium Traffic” Gold tier for $149 a month and 10,000 products, and the “High Traffic” Platinum tier for $299 a month and an unlimited number of product listings. For retailers that sell more the $50,000 in products each month, AmeriCommerce offers more customized packages and pricing.

Ideal for: Small to Medium-sized retailers,though it’s particularly beneficial to those who manage multiple storefronts.

Good AmeriCommerce Features

Positive AmeriCommerce FeaturesFeature Grade
Scalability– you can easily switch up and down between packages as your traffic/product load fluctuates (+10,000 products allowed on the premium plan)B+
Multi-store functionality - works with just one or multiple storefronts and can manage them all from one admin interfaceA-
Solid set of marketing tools like upselling, cross-selling, discount offers, related items, loyalty programs, email marketingB+
Built-in blogA
Includes social engagement features which help you gain product reviews and feedback, operate live chat sessions, sell on social media platforms, and encourage sharingB+
Customizable admin dashboard with user-friendly interfaceA
Offers a knowledge center with video tutorials, guides, and articles as well as a community forum for added supportB
Design - retailers can choose from templates with drag-and-drop functionality OR to customize the CSS and HTML of their site ; for an extra fee, AmeriCommerce can help with customized web design and developmentB-

Bad AmeriCommerce Features

Negative AmeriCommerce FeaturesFeature Grade
Limited number of templates (44), so new store owners may need professional help in customizing their storefront (compare to Volusion with over 300+)D+
Customer support is only available from 9 to 5 on weekdays, which poses a problem in times of urgencyC-
Customers have reported slow-to-respond IT tickets (sometimes taking more than 24 hours to respond)D+
Offers very few international payment options, making it difficult for international sellersC
Overage fees for going over your allotted bandwidth or storage limits for the month (even for unlimited plan)D+

You can view all of Americommerce’s features here.

AmeriCommerce Store Examples

Empire Vehicle Accessories

Boat Outfitters

Pilot Wear

AmeriCommerce Review: Bottom Line

In a nutshell, AmeriCommerce is a robust, full-service solution for those looking to operate an online store. From hosting and design to product upload, order management and even marketing, AmeriCommerce makes a strong case to be considered a dark horse among its main competitors: Bigcommerce, 3dcart, Volusion, and Shopify.

If you’re looking for a main differentiator between AmeriCommerce and its competitors, its the multi-store functionality. I’m pleasantly surprised by how much AmeriCommerce asserts itself in the mid-tier hosted platform market.

Ecommerce Platform Comparison Grade: B

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*Note: Grades are subjectively based on analysis and comparison to other ecommerce platforms, based on availability, significance, and functionality of the platform feature and overall value.

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