The Top Ten Comparison Shopping Engines Compared – Q2 2012

Intro

Over the past few months the face of the CSE’s have drastically changed ever since Google announced that their free comparison shopping platform would transition into a paid one.

We’ve done a ton of coverage here on our blog but we’re just at the tip of the iceberg in terms of the transition, which won’t be 100% complete until October. This has not only affected merchants and shoppers that use Google Product Search/Shopping, but has also affected the other CSE’s as well.

As merchants start to allocate their advertising budget toward Google Shopping they must also decide how this affects their spend on the other CSE’s–and similarly the CSE’s have to adjust their strategies as well. It’s no wonder you can’t spell “Chess” without c-s-e.

However since the new changes didn’t really start to take effect until the very end of the 2nd quarter, we haven’t seen anything drastic in this edition’s rankings, but the next one should certainly provide a different picture.

The Study

Like we did with our rankings each of the past two quarters, we’ve split up the rankings into 4 specific categories (free registration required):

Apparel
Electronics
Home & Garden
Sporting Goods

For full details of how we measure the CSE’s check out our previous rankings’ page: http://cpcstrategy.com/blog/the-top-ten-comparison-shopping-engines-compared-q3-2011/

So let’s get started.


Traffic

There’s little change at the top here–Amazon is still the top dog, Google follows up in 2nd, and the rest of the top tier engines finish a cut above the rest.


Revenue

 

Again Google is the top revenue driver in the past quarter, but Nextag makes a big leap as the #5 traffic driver to being just slightly behind Google here.


Below the charts are broken into two parts, dark blue represents data from Q2 2012, and light blue reflects data from the previous quarter, Q1 2012.


Conversion Rate % (orders/clicks)

The results here are quite similar to what they were previously, with Pronto jumping a spot on Nextag.

It’ll be very interesting to see how Google’s traffic quality is affected with the transition taking place, and certainly something we’ll keep a close eye on.


COS (Cost divided by Revenue) %

 

The paid CSE’s sort of flip-flop between increases and decreases here, but overall nothing too dramatic took place.


Average CPC (Cost-per-click) Rate

 

 

With the exception of Amazon, who actually just announced that they are raising rates for a number of their categories, there were CPC increases across the board for the rest of the paid shopping engines.


Shopping Engine Responsiveness Rating (ranking from 1-10, 1 being best)

  1.  
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Our account managers here are constantly in touch with the shopping engines in an attempt to optimize our merchants’ accounts, and know first hand which engines are quickest to contact and who acts best.


Merchant Tools (ranking from 1-10, 1 being best)


Conclusion

In the end we ranked each shopping engine from each of our metrics from 1-10 and assigning a point value for each category (higher being better).

We doubled the COS % value making that out of a possible 20 points, and weighted traffic + revenue as 1.5 each for a maximum of 15, summed it up, and got the following:

1. 

2. 
3. 
4.
4.
6.
7. 
8. 
9. 
10.

The top looks as familiar as usual, with Google leading the way and here we have Nextag coming in second. Close behind is Pricegrabber and rounding out the top half are Amazon and Shopzilla in a tie.

However will this be the last quarter we see Google at the top of our rankings? There’s no doubt that as the largest search engine to serve as a starting point that traffic provided will be high, but will the quality of traffic be affected during the transition?

And without the benefits it gets in our rankings of being free, it certainly opens up the door for another shopping engine to either close the gap or perhaps take over.

Breaking Down the Rankings by Category

Through special demand by our readers asking us to break down the CSE’s by specific categories, we have created separate studies that concentrate on apparel, electronics, home & garden, and sporting goods.

get-your-categorys-rankings
 

About the AuthorTien Nguyen is a co-founder of CPC Strategy and deals with data feeds in his waking hours and often in his sleep. He spends his free time with Rubik's cubes while rooting for the underachieving Raiders and UCLA sports teams where he graduated with a mathematics/economics degree. See all posts by this author here.

  • http://www.facebook.com/profile.php?id=1135590035 Dan Creviston

    Great analysis! I have actually seen a huge jump for Nextag in the past couple months, although our Google traffic has gone down significantly as we are transitioning.

    One thing I would like to point out that I have seen: I would rank Shopzilla as #1 in merchant tools for their awesome bidding tool and reports. Their bidding tool is my favorite out of all the CSEs for the filters you can easily use, while Pricegrabber seems to be a bit confusing in using its bidding tool (I did recently learn about the bidding rules, major plus).

    Of course it depends on the merchant and number of products available for sale, but Amazon has proved to be a star for our biggest client bringing in the most traffic, revenue, and lowest CPC rates. Good research here, Tien!

    • http://www.facebook.com/profile.php?id=512616924 Rick Backus

      Awesome analysis as always Dan! You obviously know your stuff so let @[100000442788728:2048:Andrew] know if you ever want to do some joint marketing with us.

  • http://www.facebook.com/profile.php?id=755686941 David Weinrot

    Hi, I am curious to understand how your firm evaluates the balance between Conversion Rate and Cost-of-Sale.

    For example, Become’s conversion rate is at just over 1.5%, which is consistent with many of its peers. However, its COS is among the highest. Perhaps that is function of their category distribution. On the other hand, at Shopzilla, our conversion rate is just a hair below the peer set, but our COS is 3rd best. I’m interested to understand, ultimately, what your clients key-in on: COS or Conversion Rate? Thanks, David

    • http://www.facebook.com/profile.php?id=512616924 Rick Backus

      Good question David. The difference in rankings between conversion rate and cost of sale (COS) is due to varying average order values. Also our clients are definitely more concerned with COS than conversion rates.

    • http://www.facebook.com/profile.php?id=755686941 David Weinrot

      Rick Backus Thanks for clarifying. If COS is more important to your clients, do you weight-down the importance of Conv Rate in your overall rankings?

      Separately, another input to the rankings that might be useful is new customer contribution (% of orders that come from new customers). Do you have any sense on how the various players fare on that measure?

      In any event, it’s always interesting to see the Qtrly #s. Keep up the good work!

    • http://www.facebook.com/profile.php?id=512616924 Rick Backus

      Yeah we actually double the scale for COS per @[2500302:2048:Tien]‘s explanation in the post:

      “We doubled the COS % value making that out of a possible 20 points, and weighted traffic + revenue as 1.5 each for a maximum of 15, summed it up, and got the following”

      Great suggestion for adding a new customer % metric. We will look into adding that for future rankings.