Google Merchant Center Upload Issues

Posted by on March 3, 2010 in Uncategorized

Users who submit their products to Google’s Merchant Center via FTP have been recently getting this error:

Google Merchant Center problem with data feed file: “xxxxx.txt”

Dear Google Merchant Center user,

On March 3, 2010 5:10:17 AM PST you uploaded to Google Merchant Center via FTP a file named “xxxxxx.txt”, but you don’t have a data feed registered with this name. Please verify that you provided the correct file name, including correct capitalization.

It’s currently a known issue that Google is working on, and should hopefully be resolved quickly. Here is Google’s response on the issue:

We’ve noticed that a few users who have uploaded their data feeds via FTP are getting the data feed file name error. This is a known issue and our engineers are working to resolve it. In the meantime, if your data feed file size is less than 20 MB, please upload your data feeds manually. We appreciate your patience.

No word yet on a timeline on when this will be resolved, but hopefully it will be soon.

Edit: It appears the issue has been resolved, we can all go back to feeding as normal now.

About the AuthorTien Nguyen is a co-founder of CPC Strategy and deals with data feeds in his waking hours and often in his sleep. He spends his free time with Rubik's cubes while rooting for the underachieving Raiders and UCLA sports teams where he graduated with a mathematics/economics degree. See all posts by this author here.

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